Boots has an administration department the purpose of this is to make the organisation operate as efficiently and effectively as possible. The administration department in Boots supports the departments by handling all the paper work including communication messages, inquires, producing documents for the all the different departments. Also handles and sorts mail out for the all the different departments. Each department in Boots has it own clerical and support staff. Also Boots has office service manager which have the responsibility for co-ordinating office service and offer expert advice to department mangers.
To improve this situation, some organizations use 360 degree appraisal or some other methods to modify the appraisal system, but since the basic problem of appraisal is people, such modification cannot solve the problem thoroughly. As a result, the appraisal system not only works poorly in offering effective estimation of performance but also increases the administrative cost due to its complexity. In the light of all the accounts above, PRP seems to work ineffectively in practice.